Shipping
Standard shipping is $10 USD. Orders over $99 USD qualify for free standard shipping.
Yes. Orders over $99 USD qualify for free standard shipping. The order total must reach $99 USD after discounts and before any optional expedited shipping upgrade.
Yes. If you need faster delivery, you may upgrade to FedEx, UPS, or another available expedited shipping service for an additional $25 USD, depending on your destination and carrier availability.
Expedited shipping upgrades the delivery service, but it does not always shorten order processing time. Most orders still need time to be processed before shipment.
Most orders are processed within 1-3 business days after payment is confirmed. Processing may take longer during holidays, sales events, or peak seasons.
Once your order has shipped, we will send you a shipping confirmation email with tracking information when available. Please allow some time for the tracking number to update after it is created.
Tracking updates may be delayed while the package is in transit or waiting for carrier scans. If your tracking has not updated for several days, please contact us at support@royalpopaccessories.com with your order number.
Please contact us as soon as possible at support@royalpopaccessories.com. If your order has not been processed or shipped, we will do our best to help. Once an order has shipped, we may not be able to change the address.
For international orders, customs duties, import taxes, or local fees may apply depending on your country or region. These fees are the customer's responsibility and are not included in our product prices or shipping fees.
Product
We make every effort to show our products accurately. However, colors and details may vary slightly due to screen settings, lighting, photography, production batches, or material differences.
Please check the product photos, description, size details, material information, and available options before placing your order. If you are unsure, you can contact us before purchasing.
Most items are ready to use or wear after delivery. Please check each product page for specific product details, care instructions, and usage notes.
To keep your accessories in good condition, avoid water, sweat, perfume, chemicals, and direct sunlight when possible. Store items in a dry place when not in use.
Unless clearly stated on the product page, our accessories should not be considered waterproof. We recommend keeping them away from water and moisture to help preserve their appearance.
Product materials may vary by item. If you have sensitive skin or allergies, please review the product details carefully and contact us before purchasing.
Please contact us immediately at support@royalpopaccessories.com with your order number and clear photos or videos of the item, packaging, and shipping label. We will review the issue and provide a suitable solution.
Some items may be restocked, while others may be limited or seasonal. You can check the product page or contact us for availability updates.
Other
Yes. You may cancel your order within 24 hours after placing it for any reason. If your cancellation request is submitted within 24 hours, we will provide a full refund to your original payment method.
After 24 hours, your order may already be processed, packed, or shipped. Please contact us as soon as possible. We will review your request based on the current order status.
You may contact us to request a return or refund from 24 hours after placing your order until 7 days after receiving your item.
The item must be unworn, unused, unwashed, with tags if applicable, and in its original packaging. You will also need to provide your order number, receipt, or proof of purchase.
No. Items sent back without first contacting us and receiving return approval will not be accepted.
If the return is due to a defective, damaged, or incorrect item, we will review the issue and provide a suitable solution. For returns due to personal reasons, such as ordering the wrong item or changing your mind, the customer may be responsible for return shipping costs.
Once we receive and inspect your returned item, we will notify you whether your refund has been approved. If approved, the refund will be issued to your original payment method within 10 business days. Your bank or payment provider may need additional time to post the refund.
Available payment methods will be shown at checkout. Payment options may vary depending on your location and the payment providers available at the time of purchase.
Please contact us as soon as possible at support@royalpopaccessories.com with your order number and the correct information. We will do our best to help if the order has not already been processed or shipped.
You can contact us at support@royalpopaccessories.com. Please include your order number if your question is related to an order, shipping, return, refund, or product issue.